Customer Testimonials
Mark was just an absolute legend, he was super helpful and understanding with any of my questions or concerns. I didn’t end up buying the car, but when it comes to marks overall customer service, if it was the right car i would’ve already signed the paperwork.
Mark was genuinely like family he was so insightful and helpful. i love him, thank you uncle mark
The whole process went very smoothly and everyone was wonderful. Great experience overall, thanks DeWayne!
Thanks It was nice facility, thank you very much. Thank you Thank you nice experience.
Service people were awesome... First time I've been to a dealership shop and not felt like I got robbed... Fast service as well, like 25 mins for a full service synthetic oil change.
Had a awesome experience dealing with the salesman Anthony Beaman I have purchased vehicles in the past this one was by far the easiest most pleasant experience ever. The finance manager Todd Mayers closing out the deal made purchasing the vehicle an overall 10/10 experience. Thanks again🤝🤝. HIGHLY RECOMMEND!!
I brought my CX-5 in for the ghost touch issue. The team called me back, listened carefully, and worked with me to find a fair solution. I am a teacher, and in Japanese culture there is great respect for sensei — the teacher who listens and guides with patience. That is exactly how MedCenter Mazda treated me. They heard me out and made things right. Thank you for the professionalism and courtesy.
Everyone we had interaction with was very nice and professional. They all made sure that all of our questions were answered and understood. Would surely go back if the need arises.
Great service, in and out in less than 2 hours. Very clean facility.
Extremely professional and smooth transition Our experience was extremely positive. Each team member was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer all of our questions and ensured we felt informed every step of the way. Their communication and support made for a smooth transition, and we greatly appreciated their commitment to providing excellent service.
Our car-buying experience was wonderful. My wife and I really appreciated Jarron, our salesman. Jarron was extremely knowledgeable about all Mazda cars and features which was proven on how thoroughly he answered our questions. The best part of Jarron's approach was that he is a no-pressure kind of salesman.
Will gave me a great car buying experience. He went above and beyond to find the exact build of CX-50 I was looking for, when no dealer in the area had it. The lifetime powertrain warranty is a great bonus!
Mark Cooley was amazing to work with! He was very tentative to me questions/concerns, and went above and beyond to make sure my wants/needs were met when buying a new car. Even after purchasing he was available for questions. I would definitely recommend to family and friends!
The dealership is exceptional they go above and beyond their job to take care of you. This is the third mazda I have purchased from the dealership.
Overall, the dealership was pretty good. I did NOT like interaction on first visit with Anthony. However after leaving and visiting another dealership in the area, I came back because I like the Mazda better. Rubin was much better and actually let me test drive the suv unlike Anthony. I made the purchase at test drive. The entire process was smooth and I didn't spend all day there...maybe 2-3 hrs from start to finish. Once every thing was finalized, Rubin help set up features and My Mazda app. He gave me his contact information if I had any ... Read More DealerRater - May 29, 2026
Med Mazda in Pelham is by far the best place I’ve been, to purchase a car. They are very fast if you need your car worked on or anything. Mark was my sells man and he didn’t press anything onto me. & there’s no stupid add on frees that make 0 sense. Was really easy to make a deal here. Highly recommend this place!
Wonderful easy experience Wonderful easy experience. We had the car picked out online, and Rueben made the entire process great.
Rubin Lapidus has sold us 3 cars, always a joy to do business with him at Mazda
Will was very patient, knowledgeable, and friendly. He knows his products. Veteran and good Cajun fella da boot.
Had a great experience buying a car from Fred Farmer there. The process was simple, low-pressure, and easy. The finance manager was professional and courteous. He did not pressure us into unnecessary extras. The dealership is very clean and comfortable. Would recommend Med Center Mazda!
Rubin was very helpful from initial phone call to call familiarization after the sale. He se t up at time to install the black chrome nuts that came with my package.
Seems to have the lowest prices for OEM parts, bought a replacement mirror for $123 when my local one charged like $180,190.
Billy Mansel is great to work with. No pressure no BS. He gives it to you straight and does not waste your time. Just purchased my fourth vehicle from Med Center. My wife uses the service department for her SUV and loves it.
Billy was amazing to work with!! Easy and quick process to get my daughter the perfect car
Rubin was excellent. Great experience though would have like more for my trade in. Oh well
Great experience!
Friendly and Knowledgeable Staff
Great professionals and very knowledgeable of their jobs. Very customer oriented and always trying to keep you comfortable. I encourage everyone to visit this dealer they will treat you as part of the family.
We found just what we were looking for in a used vehicle for my daughter. We are from out of town and pretty much handled the purchase over the phone. Med Center Mazda was easy and seamless to work with.
Professional, friendly, and excellent customer service.
They do not waste your time. Lack.of add ons and did not try to upsell.
They were attentive and informative during the process. Dewayne was a great listener and understood our automobile goals/needs. Thanks. A very sincere dealership to assist all customers.
We had a great experience with Will. He gave us a lot of information and was very helpful.
Wonderful experience, without high pressure. Anthony was very patient, knowledgeable, professional and answered all my questions.
I definitely enjoyed my experience. Will was definitely a big help to me on choosing exactly what I wanted.
Great service and knowledgeable on the car I purchased. They answered every question I had thoroughly.
We just bought 2 CX-50s from Med Center Mazda. I’ve been in and around the car business most of my life. We were treated like family by everyone involved. From our salesman Jarron Burdette to all the people who handled the paperwork etc. there was never an uncomfortable moment. We highly recommend Med Center Mazda if you’re looking for honest, professional people and an exemplary product.
We were able to get the premium plus level on our Mazda CX 50 Hybrid. Our salesman, Anthony Beamon was excellent with handling our trade in and making sure we knew all the electronic equipment.
Mark was exceptional. The customer service and cars here are phenomenal and above & beyond.
Bought a used truck from here and every step of the process was amazing. Salesman Anthony and sales manager Todd helped me out tremendously, even picked me up from the airport and had all the paperwork ready to go when I got there so I could hit the road for my 600 mile trip home asap. While driving home I noticed part of the cars interior was missing so I reached out and they’re currently helping me cover that. All around great dealership, highly recommend Med Center Mazda.
No B,S. ,test drive , out the door price , deal made , under three hours at dealership
Walked in on a Saturday evening just to look around and ask questions. Left with a vehicle. I was unfamiliar with the Mazda Way. Now I know. Don't anticipate owning any other type of vehicle for a very, very long time.
Great car and really appreciate the safety features.
I had a need to replace a damaged spoiler on my car. Med Center Mazda made the ordering process easy and the part arrived in the expected time frame. Staff was courteous and helpful. Would highly recommend for parts related issues.
I purchased a CX 70 from this dealership. It was a very smooth and pleasant experience. Mark Cooley was an absolute joy to work with. I couldn't recommend him enough!
Dwayne William was very easy to work with. No pressure. His boss was also easy to work with. I wish the paperwork was easy. I didn't take enough time to think about the choices. Things have changed in the last ten years. I didn't realize the choices would increase my payment till I saw it in paper. Ouch. And you no longer include the tag and licensing. Another ouch. I will make it happen. I Love the vehicle. Sad no CD player. 🤣
I emailed them stating what I wanted and how much I would pay. They said they could do it. I had to wait on the car to get there. Will (navy vet) and finance made it easy and smooth. By far the best dealership experience I have had.
Very professional and friendly. Great place to buy a vehicle. Will do business there again.
Everyone that I encountered was very courteous, professional, knowledgeable, understanding and patient throughout my wonderful experience.
Excellent staff. Very professional and efficient. Did not waste time, ran like clock work. Dealership very clean and organized.
From initial phone call to delivery of the truck to my house the entire staff was friendly and accommodating. They were friendly, helpful, and NOT pushy. They let me take my time to review and answered all my questions. Todd was able to assist with all my finance concerns with no pressure to choose one company or the other, Billy met me in the parking lot with the keys and finished up the deal with a text and phone call. Highly recommend this dealership and entire team! From Billy to the delivery team I say job well done!
I was very satisfied, Joey was quick with responses to any questions I had, I am happy with my purchase.
Easy, transparent, options Joey was a gentleman and seemed honest and understanding. The dealership was accommodating to allow me to test drive a car overnight so I could be sure I wanted to spend $52 thousand. Adam the finance guy was also helpful. He offered us two good options and explained the differneces.
Easy process, no pressure. Laid back atmosphere, I wasn’t peppered with intrusive questions like other dealerships I have been to.
Great experience Joey was great helped us out greatly Perfect experience one on the best experience when buying a car
From beginning to end, I had a great experience. Tracy handled a problem that arose very professionally.
Great experience. Salesman was very helpful and informative. Business manager was fabulous and expedited the experience. Gerald Seaborn was introduced as a valuable service manager to handle the future maintenance. I feel secure.
Our experience was fantastic, easy and friendly. Will was our salesman and put us at ease from the start. We feel like we made the perfect choice in buying our CX-5 at Med Center Mazda!!
Very helpful salesman and business manager. We had limited time to look at Cars and they were very efficient.
Helpful and nice . It was hard to get a hold of someone to make the appointment originally but I finally got through
Dewayne, Matt and Todd were all professional, knowledgeable and patient with my hearing impairment Great!
Charged me $118.00 for engine filter and cabin filter. I can buy both at Napa for $25.00 ... Highway robbery !!!!
My experience with Med Center Mazda was amazing. I have been looking for a new car for some time now, and was specifically looking at Mazdas. Upon arrival, Mark greeted us and helped us start the process immediately. He did not pressure us into anything and helped the process go smoothly. Todd was also a great help when it came to getting my CX-5 financed. I would definitely recommend doing business here, specifically with Mark and Todd.
The intake went smoothly. Pickup with cashier service was not to my satisfaction. The initial cashier questioned my integrity regarding refilling gas tank of a loaner vehicle and then proceeded to tell me that the loaner vehicle had a recall due to the sensor issue with gas tank after I gave her my receipt for gas I purchased for the loaner just down the street from Med Center Mazda. I would suggest letting the customer know of these issues or not even loan a vehicle out that has a recall on sensor rather than falsely accusing a customer of not ... Read More DealerRater - Jan 9, 2026
Precise, very helpful, loved the video of my vehicle's accent. Bob was kind enough to drive me to Quacker Barrel for breakfast after driving from Montgomery and while my vehicle was serviced.
They were the best. No sales pressure. Very knowledgeable and would do business with them again.
I came to get an oil change The experience was great because the representatives were friendly and it did not take long for them to finish changing the oil in my car
Friendly staff, clean building, good snacks The staff were friendly my entire visit. The building was clean and presentable. The snacks available in the waiting area were nice.
Very prompt and professional care They gave me confidence that they knew what they were doing.My car drives great!
My experience with Med Center Mazda was great. I got there early and was greeted politely at the check-in counter. They sent me a video of the work as they perform the work; letting me know how the process was going. I didn't have to wait very long before my car was ready.
I had an appointment for an oil change at 1:30. I was there for 3 hours. Had to ask them if my car was ready and it had been ready
Excellent experience. Beautiful environment. Fast , great service, and fair pricing. Will come back again.
The services are completed in a timely fashion. I am a huge fan and advocate of the in-process video that's provided by the technicians. I will continue to bring my business to med center Mazda for my future vehicle needs. Thank you all so much
Overall it was a very good buying experience. This is the second car I have bought from Med Center Mazda. The sales person was vet knowledgeable and patient showing me several different models. This car did not have any add ons like another dealership. I appreciate the low pressure buying process.
I called ahead of time to get a wheel lock that was never in my car while trying to change my tire. He instructed me to come to the dealership for one. I get there, and he states it's specific to each vehicle. Didn't attempt to run my VIN or anything to see if there was anything there. Basically was telling me to my face there's nothing he can do after instructing me to come to the dealership. So I had to buy 4 more lug nuts just to get a wheel lock.
It was a wonderful experience from start to finish. Everyone was very nice and informative. I enjoyed the lobby while I waited!
Very helpful and communicative. Kept me updated on my vehicle. I'm pleased with the experience.
Makes sure you understand everything thoroughly; updates of progress; awesome! Tyler worked with Ext. Warranty company to get as much repairs covered as could
They were fast to complete the job and easy to communicate with overall. Great service
Mr. Seaborn listened to my concerns, He was polite and not pushy when making recommendations. The work at Med Center Mazda was completed within the time frames I was given. Everyone I dealt with was cordial and professional.
Dwayne Williams has been my salesman for many car purchases. He is awesome. Med Center Mazda is the only dealership that I deal with. They are very thorough, courteous, and make me feel very comfortable. Thank you Dwayne and Med Center Mazda!
There was a good selection of the vehicle I was looking for and Anthony was very helpful
It was our first oil in change since buying our CX5. Every one we dealt with was courteous and efficient.
Very good service. Mazda employees were very nice and helpful. Answered all the questions I had
Very polite, helpful, providing constant updates and usually finish work ahead of schedule. Extremely satisfied
I could not have been more pleased with how the whole process went. Rubin was very informative about the car and its benefits and features. I would 100% buy and recommend this dealership and Rubin.
Rubin has always done a fantastic job helping me with any problem I have. He's very responsive, and always helpful.
Rubin has always done a fantastic job helping me with any problem I have. He's very responsive, and always helpful.
Service is always excellent. Like the waiting area Always use the dealership for any service needs.