Customer Testimonials

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DealerRater Jul 18, 2025

Quick and easy. Got the job done. Professional from start to finish. Everyone works together as a team.

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DealerRater Jul 17, 2025

Mazda makes great products and I'm pleased with how they support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side.

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DealerRater Jul 16, 2025

Extremely happy dealing with Tony. He was knowledgeable about the vehicle and courteous to my wife and I and answered all of our questions. He agreed to talk to me on his off day to finalize the deal. I haven't dealt with the service department yet so I will with any rating until I do.

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DealerRater Jul 16, 2025

It is hard for me to say that anyone is perfect- there is almost always room for improvement. But, Joey Chance was so helpful. He seemed honest, trustworthy, and straightforward- which I very much appreciate. The finance person was helpful- he was also straightforward and explained what we were doing. They both made the experience almost enjoyable- and I don’t normally enjoy purchasing a vehicle because it seems the salesperson and/or dealership wants to play games with me. They did not treat me that way. Would definitely recommend our salesperson and the dealership.

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DealerRater Jul 15, 2025

Great service with excellent people. Always taken car to dealership for service. Professional and accommodating atmosphere.

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Google Jul 15, 2025

The service team is always great.

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Google Jul 14, 2025

We bought my son a car from Mark Cooley without ever even going to the lot. It was a super easy process, and I highly recommend. He matched an out of state dealership, was friendly and helpful and they delivered straight to my work. 5 stars all around!

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DealerRater Jul 13, 2025

My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail.

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DealerRater Jul 12, 2025

Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolved! There is a reason I have bought my last 10 vehicles from this Dealership! The entire company from sales, service, parts and body shop are top notch!

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Google Jul 12, 2025

Very wonderful experience. Gerald did an amazing job explaining everything to me and provided wonderful customer service.

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DealerRater Jul 12, 2025

This dealership is absolutely the best! Everyone is so friendly, and their attention to detail exceeded all my expectations!

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DealerRater Jul 12, 2025

Customer centered and responsive to what the individual lis looking for when car shopping! Great

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DealerRater Jul 11, 2025

Everyone polite Service was good Like the certified tech video. Not to long of a wait. Everyone was polite.

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DealerRater Jul 11, 2025

This is the best Mazda Service Center I've received service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances professionalism, and efficiency ... while maintaining a "hometown" decorum with the client.

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DealerRater Jul 10, 2025

Kept me informed ! The wait was a little long ! But everything else was great ! Thank you

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DealerRater Jul 9, 2025

Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switch had been replaced. He said that loaners are for customers with the CX-90. So I waited three hours. I hope I never have to bother the service department again. Other than that, I honestly can’t brag enough about the sales department or the parts department. Great team up front. I hope the service department gets a redo soon.

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DealerRater Jul 8, 2025

I had great experiences working with all at Med Mazda. From my sale person Mark Cooley to Adam and tony and Matt and all other staff member. I am in Sale business my self so I was very impress how they greet from front door to the back. Thanks to every one.

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Google Jul 6, 2025

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DealerRater Jul 6, 2025

Free Farmer was the salesman. Took all the time we needed and answered all our questions.

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DealerRater Jul 4, 2025

In and out the door in less than two hours replacing trunk hinges . .thanks Doug

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DealerRater Jul 4, 2025

The service mgr was excellent and very personable. He explained in detail what was done.

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DealerRater Jul 3, 2025

Best buying experience for an auto that I have ever had. I will recommend Med Center Mazda for anyone looking to purchase a new vehicle Thank you so very much. Love my suv.

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DealerRater Jul 3, 2025

Absolutely the best people and dealership anywhere. I've purchased six cars from them over the past fifteen or so years and I have tried other Mazda dealers but still drive over 200 miles from my home because they have always made it worth the time and effort.

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DealerRater Jul 3, 2025

We had a no hassle all around pleasant experience with Med Center Mazda. I worked with 3 other dealerships and this was by far the most straightforward encounter. I felt like they were building a long term relationship. The price was clearly stated without a whole bunch of surprise add ons. This was the only dealership not trying to sell air in the tires. I feel satisfied with my car purchase and comfortable trying out their service department. Anthony deserves a special shout out for being very transparent throughout the process.

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DealerRater Jul 3, 2025

Med Center Mazda is my first choice for maintenance for our Mazda 6 Great Mazda dealership

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DealerRater Jul 3, 2025

Med Center Mazda offers exceptional courtesy and convenience, creating a seamless, customer-friendly experience with timely service and professional care

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DealerRater Jul 3, 2025

Most satisfying experience that I have ever had buying a car 🚗. Thank you so very much. I'm recommending your dealership to my friends and family Thank you again!!

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DealerRater Jul 3, 2025

Absolutely the best. This is the sixth car I've bought from this dealership over the last 15 years. They get better every year. Tony and Matt are exceptional in every way.

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Google Jul 2, 2025

Absolutely the best dealership to buy from. Tony and Matt are straight up first class. This is the sixth Mazda I have purchased from them over the last 15 years and they always exceed my expectations.

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DealerRater Jul 2, 2025

Great experience. Lots of cars on lot to choose from. Dewayne was great to work with. Not high pressure and very knowledgable. Easy process and good price.

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DealerRater Jul 2, 2025

Everyone is very professional and knowledgeable, my vehicle was fixed quickly and right the first time. Would highly recommend!

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Google Jul 1, 2025

Excellent service, great communication and explained the repair I needed!

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Google Jul 1, 2025

They are always wonderful people to deal and they have taken care of my cx9 with maintenance

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Google Jul 1, 2025

They have provided great service for us and maintaining our cx9

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DealerRater Jul 1, 2025

My car buying experience was amazing!!!! Our salesperson-Will was the epitome of customer service. He ensured we felt comfortable with the process and vehicle from beginning to end. He even came in on his day off to accommodate our schedule. We are thankful to all the staff that we had the pleasure of working with during this process. Highly recommend the Mazda brand and this dealership.

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DealerRater Jul 1, 2025

EXCELLENT CAR BUYING EXPERIENCE!! MY SALESMAN MARK COOLEY WAS A GREAT GUY! VERY HELPFUL AND HONEST!! HIGHLY RECOMMEND HIM AND THIS DEALERSHIP!!

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Google Jun 30, 2025

The car buying process is never fun... but, the folks at Med Center Mazda were very straight forward and fair. I would purchase from them again!

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DealerRater Jun 30, 2025

Nicest employees at any dealership. From management to sales to repair and maintenance. Have NEVER been disappointed in dealing with anyone there.

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Google Jun 29, 2025

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DealerRater Jun 28, 2025

Kept me informed. Easy to drop off and pick up. The waiting room was a little small for all of the people who were waiting on cars

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DealerRater Jun 26, 2025

I recently brought my daughter’s car in for service and received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the car has only 26,000 miles—but never received a return call. Instead, I received a text message stating the price was non-negotiable as it was set by Mazda, with no further follow-up. At that point, I chose to purchase tires from a provider who took the time to speak with me and valued my business. Lack of communication cost your store a sale. I ... Read More

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Google Jun 25, 2025

Service dept. did a great job fixing my A/C It is doing great.

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Google Jun 25, 2025

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DealerRater Jun 25, 2025

The conversation I had with the woman who made my appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I entered the service door that scheduled Saturday and was met with a stressed out service rep, who questioned my arrival. In short, I felt scolded. They say first impressions are everything so because of how I was (un)welcomed in the service door, I won’t be back. Car repair is a service business, customers get to choose where they spend their ... Read More

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Google Jun 25, 2025

I am Very Satisfied with sales person, price and automobile purchase.

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DealerRater Jun 24, 2025

Professional service. They were incredibly efficient and effective in servicing my car. The video overview is very informative. And they provided a comfortable space where I could wait and get work done.

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Google Jun 24, 2025

We absolutely love Med Center Mazda in Pelham! The service team has been incredibly helpful and attentive to all our needs. The staff is just wonderful, and we will definitely be loyal customers for years to come.

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DealerRater Jun 24, 2025

Great help! They got my car in and out with no issues! Very kind and great attitude

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DealerRater Jun 24, 2025

Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchased nearly 10 cars from Joey. The management staff is also fantastic. Any challenges we have faced, which have been very few, were addressed immediately with the highest level of service. MedCenter always exceeds our expectations

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DealerRater Jun 24, 2025

Staff were unhelpful, unmotivated, and apathetic. Mechanics were the only employees happy to be there.

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Google Jun 23, 2025

Tyler was very helpful at the service desk and Ian did great tech work. Thanks.

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Google Jun 20, 2025

My car buying experience was amazing!!!! Our salesperson-Will was the epitome of customer service. He ensured we felt comfortable with the process and vehicle from beginning to end. He even came in on his day off to accommodate our schedule. We are thankful to all the staff that we had the pleasure of working with during this process. Highly recommend the Mazda brand and this dealership.

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Google Jun 20, 2025

Med Center Mazda checked my brakes & replaced spark plugs for me . The service was excellent ! Everyone was efficient, professional & personable! They gave me a rental car for the next morning too ! Great service ! Thank you so much !

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DealerRater Jun 20, 2025

I enjoyed purchasing my car here. My salesman was all he could be. Although I still haven’t gotten my mats.

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DealerRater Jun 20, 2025

Here for oil and filter change. Tires rotated. Had video of work done. No complaints

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DealerRater Jun 20, 2025

Scheduling the appointment was easy and quick. The work to be done was explained and the price was not very high.

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DealerRater Jun 19, 2025

Quick &Easy finance with great customer service! Tracy and dewayne was incredibly helpful from start to finish!

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Google Jun 19, 2025

After several frustrating experiences at other dealerships that tried to rip me off as a single woman trying to buy a car back in December, I'm glad I came here. They weren't pushy, didn't try to make me buy additional packages that I didn't want, honored the price on the website and applicable promotions without hassle plus an additional discount, and DeWayne was helpful with answering my questions. Adam was very helpful with getting the car titled to another state and when there were unexpected issues they communicated well and helped me navigate the issue. Six ... Read More

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DealerRater Jun 19, 2025

Service was quite fast and painless. Nothing extra but what needed to be done. Thank you

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DealerRater Jun 19, 2025

Friendly folks, nice waiting area (with snacks and drinks) professional service. What’s not to like?

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DealerRater Jun 18, 2025

I received the video after I checked out. The video stated recommended repairs. Horrible service

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DealerRater Jun 18, 2025

Always helpful And pleasant. Driver that took me home was wonderful That is all I have

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DealerRater Jun 18, 2025

Easy, fast, and good quality of work. Very friendly and helpful. Very nice waiting area

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DealerRater Jun 18, 2025

I was provided good service. There was some slight confusion but they worked to clarify the situation.

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DealerRater Jun 16, 2025

Easy to make an appointment. Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars.

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DealerRater Jun 16, 2025

This is my 6th Mazda that I have purchased from Med Center Mazda. Fred Farmer is the best!

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Google Jun 16, 2025

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DealerRater Jun 16, 2025

I recently had a less than perfect experience that would have been avoided had my service advisor listened and communicated with the mechanic working on my Miata. The AC had started blowing hot and I recharged the unit myself. The coolant was empty after a few days and I knew it was a major leak. I told the advisor this when I took the car in. Instead of putting any of this on the service ticket, they just entered "customer states air blowing hot". The mechanic recharged the system and they told me my car was ready for ... Read More

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DealerRater Jun 15, 2025

Anthony was a very responsive, no pressure salesman. The dealership is spotless, the staff are friendly and they have an extensive inventory.

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DealerRater Jun 14, 2025

Always great service at the dealership! In and out as fast as possible! Great staff.

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DealerRater Jun 14, 2025

The facilities were very nice. Appreciate the free drinks (usually not free at other dealerships).

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DealerRater Jun 13, 2025

Excellent service from driving in til leaving. Trust them completely & feel they care about my car and how best to help me keep it running safely ????????

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DealerRater Jun 12, 2025

Great dealership, we recommend to anyone looking for a great car new or used. Sales and service top notch !

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DealerRater Jun 12, 2025

DeWayne Williams answered all of my questions, even general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne!

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DealerRater Jun 12, 2025

DeWayne Williams answered all of my questions, even general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne!

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DealerRater Jun 12, 2025

I went to my first 360 service and had tires rotated. oil changed, and recall fixed no qualms, came early, got my car done within 2 hrs was great

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DealerRater Jun 11, 2025

Anyone We dealt with were very personable and helpful with making this very big purchase. .

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DealerRater Jun 11, 2025

The service department kept me updated and worked through a difficult to diagnose issue with my 2010 Miata. DJ was very patient and helpful.

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DealerRater Jun 11, 2025

Always friendly, professional and got me in and out. Pricing was reasonable and it was a clean enviroment.

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Google Jun 10, 2025

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Google Jun 9, 2025

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DealerRater Jun 9, 2025

Everything g went well while there. After, I noticed that the glovebox is damaged, so I need to come back to have that repaired

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DealerRater Jun 8, 2025

I had a great experience from start to finish. The team did exactly what they said they would do and they listen to my special request. I highly Recommend Med Center, Mazda and the gentleman I worked with.

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Google Jun 8, 2025

I ordered a miata here through Joey. There was no haggling. Everything went so smoothly, and I love the car! Mazda is on their game!

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DealerRater Jun 8, 2025

They kept me informed and, on the second try, seem to have resolved my problem.

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DealerRater Jun 7, 2025

The dealership is very nice. The service department attitude is one of the worst I’ve ever seen, watch the video of the service repair. They said I had a nail in my tire put it back on did not fix the tire, very poor workmanship.

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DealerRater Jun 7, 2025

The pricing and service time was good. But the wrong tires were installed. Not the ones I'd ordered. I didn't realize till yesterday or I would've said something.

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Google Jun 7, 2025

Absolutely the best crew and sales manager around. Ask for Will if you don’t already have a salesman you are working with. He was very knowledgeable of the PHEV I purchased and took his time explaining every feature associated with the car. The $7500 tax credit worked well with my unique financing needs. The sales and finance team worked with me to ensure I was comfortable with the 36 month advance payment lease. Very stress free process with very little hassle and negotiation. Highly recommend. Excited about my first Mazda purchase.

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DealerRater Jun 7, 2025

Personable staff that is very helpful. Had to take car back a few days after purchasing; problem was resolved quickly. Excellent waiting area

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DealerRater Jun 7, 2025

Always takes care of me, awesome! Great prices, genuine mazda parts, great service with a smile

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DealerRater Jun 6, 2025

Thanks to Cindy for making sure that my next oil change will also be free.

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Google Jun 6, 2025

I bought my 2016 CX-9 here and have had it serviced nowhere else. Best, most trusted and thorough service. They diagnose and fix issues correctly, and identify immediate and potential needs giving me time to ID my best options. My Mazda has performed flawlessly for 10 years thanks to MCM's service center staff and mechanics.

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Google Jun 6, 2025

Very good

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DealerRater Jun 4, 2025

Got me in quicker than expected. Loved the video process. Great service. Med Center never disappoints.

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Google Jun 4, 2025

Like being able to see video explaining work being done an text about other items needed while waiting. Very convenient.

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Google Jun 3, 2025

Great, timely service. Honest mechanics, extremely helpful.

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DealerRater Jun 2, 2025

Dewayne and Tracy made every step a pleasure! We absolutely love both vehicles we have purchased at Med Center Mazda

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DealerRater Jun 2, 2025

I have used This dealership several times and they are Very responsive and communicative. Super nice!

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DealerRater Jun 2, 2025

Easy with great knowledge and friendly service. Will consider my next purchase at Med Center.

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Google Jun 1, 2025

Mark Cooley made our car-buying experience exceptional! We needed a family-friendly vehicle for our two young sons, and Mark patiently guided us to the perfect 2021 Mazda CX-9. His genuine demeanor and impressive knowledge of the CX-9, especially its safety features, put us completely at ease. He answered every question, ensuring we felt comfortable and informed. The entire process was seamless and stress-free, thanks to his professionalism and efficiency. Mark went above and beyond to get us a fantastic deal. Our new CX-9 is everything we hoped for – stylish, spacious, and a dream to drive. For an incredible car-buying experience, choose ... Read More


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