Customer Testimonials
The service department is wonderful to work with. Very professional and knowledgeable. It is always a pleasure to get my car serviced It’s Medcenter Mazda.
Michael was great! Very professional and available to keep me up-to-date on the process of my repairs. They did a great job on repairing my car. Yes, I highly recommend them.
I really don't have anything to say. My son brought my vehicle in. I just watched a video.
Clean waiting area. Nice enough service management. I like the texting communication. It keeps me informed!
This was my first time utilizing the Mazda service center and it was easy and painless.
Reliable professional and just good ! Pricing is fair Service is reliable and I enjoy doing business
From my initial call to finalizing the sale, the Med Center Mazda team was great to work with! I so appreciate Rubin's incredibly helpful and thorough customer service from start to finish...including subsequent questions about my new vehicle even after the sale. Adam was the most pleasant finance manager I have ever encountered at any dealership. I can truly say it was worth the drive from Augusta, GA to Birmingham, AL to find my new ride!
Dewayne went above and beyond to insure a positive car purchase experience for me.
Willing to communicate about the service issue being addressed and to ensure customer satisfaction. Thanks!
Great business and very nice people to work with! I would recommend them to others. Keep up the good work Med Center Mazda!
Extremely thorough and DJ Victory, service advisor, was very efficient, professional and courteous.
Very good experience except for when I have dropped off my car twice there is one white older guy that always has a long face and makes you feel unwelcome. The car work was amazing!
We trust Med Center Mazda with all of our Mazda service needs. They provide excellent service at competitive prices.
It was a great experience and they made everything super simple. I would definitely recommend.
Anthony Beaman, Matt Clarkson & Adam Eaves made my purchase as easy & flawless as can be! I will Always recommend them to my family & friends!
This is the 5th car I have bought from Med Center Mazda and Fred Farmer. I highly recommend them them both.
Good friendly service
Best car buying experiences...ever! Thanks to Rubin Lapidus at Med Center Mazda, Birmingham.
Always have had top notch experience with Med Center Mazda. We’ve bought four cars from them so far, and every experience has been great. The service department is great about sending videos of the service they’re performing, and everyone has been courteous and helpful.
Service was scheduled easily online and my car oil change was done really quickly. I also like the new video report of car. Thanks!
Very friendly service away check my care out completely to make sure there is know issues liver coming here
Very fast work. Clean facility. Did the work in timely manner. Got my car back in less than two hours as promised.
Great customer service. Everyone on the team was helpful and they kept in contact with me on the progress of the work done on my car.
Very fast with little waiting. Did everything I needed to be done this time. Very good work.
Great job all around, the video of the completed work was the best part of the experience
Called and made appt for oil change with receptionist. When I got there, they told me I didn’t have an appt, even though I had called the day before. Service coordinator checked and worked me in immediately. I appreciated that so much, Service was great!
Great service! I'm always pleased with their facility and their employees. They're always professionals and my experience has always been positive.
Efficient service; clean, comfortable waiting area; good communication to customers at every step of the service.
Love MedCenter. Friendly and professional employees. I would recommend them to anyone. Wait time was short and love the video review by the technician.
Friendly service employees. They listen to what you say and give good advice on repairs.
Loved working with Mark Cooley on my purchase! He was super nice and made it very easy and quick! I got the run around from a few dealerships before calling Mark and I knew the second I spoke to him I was going to purchase from him!
I’ve purchased vehicles and had my cars serviced at Med Center Mazda since they were located near UAB. There’s a reason why we keep coming back. Lately it’s keeping our older Mazda CX7 running great after 140,000 miles.
They are wonderful! Very efficient and finish in a really timely manner! The video is amazing! Gives you a play by play of every detail of the service!
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THEY ARE THE BEST OF THE BEST!!! WOULD HIGHLY RECOMMENDED THIS DEALERSHIP TO EVREYONE. THANKS
Med Center Mazda and Salesman Fred Farmer did an outstanding job selling my wife her new car. Got in and out quickly. One of the best experiences we’ve had buying a new car. Thanks.
Pleasant experience. Nice, updated dealership. DJ very helpful. Good first experience. Will go back there.
Will answered all my questions, yet never pressured me to purchase a car. Adam helped make the process super easy and peaceful. So thankful for a smooth and effortless car buying process. Med center mazda is great.
Excellent customer service. Always anxious to help any way they can. I love my car and Med Center Mazda.
Great experience from start to finish. They found the car I wanted and had it there quickly.
This was the first maintenance for my CX5 consisting of an oil change and tire rotation. The wait was under 30 minutes with zero charges.
Super quick transaction with no pressure. Did everything that I asked to make sure my purchase was processed quickly.
Not impressed at first but Fred hit a home run in the end would buy another if the need arises
I was very pleased with Anthony. I felt he truly was fair with me. I live my car. How can I get just a dab of paint, poly metal grey?
Very accommodating and eager to please! We enjoy knowing they will take good care of us!
Joey Chance is AMAZING! You will not be treated better anywhere else. And, he makes sure the car you are chosing is the right one for you and is in the best shape possible. The price and service from the other areas of the dealership are great, but Joey is the reason I keep coming back. It's my second car from him in 2 years.
Very courteous and friendly. Attentive to my concerns and questions. Actually went over and above what I requested and didn’t add on any extra charges.
Very friendly staff. Would recommend using this dealership. Will Definitely use them for my car repair needs.
Very nice on the phone when setting an appointment. Very thorough and professional. Great customer service and comfortable waiting room.
This was a wonderful buying experience, I would highly recommend the team at Med Center Mazda for all your car buying needs. They were low-pressure, with a great price, and they helped me to protect my new vehicle for many years to come. You will not be disappointed! A++++ Thank you!!
Just got my new Mazda CX-5 2023 yesterday and I instantly fell in love with it. Their high rating speaks for itself. They assisted me from day 1 of purchasing this vehicle. Being a newbie in this country, they were very nice. They patiently answered my queries since I compared different trims and ofcourse, prices. They made suggestions which can be very helpful. They respond fast to my emails. I want to say thank you to sir Matt & Sir Bill. Last but not the least, I recommend Mr. Joey who was assigned to me for all the transactions until my car ...
Great service, polite employees, and detailed explanations
They really fast tracked my servicing on this visit. I thought it would take at least three hours this time. They finished in an hour snd a half. Cost was about what I expected because I had a service coupon that knocked forty dollars off of the bill.
Service is always a seamless process from start to finish. Pleasantly Worry & hassle-free... THANKS MEDCENTER MAZDA TEAM!!!
The service manager and technicians were efficient and effective in scheduling & performing the routine maintenance on my Mazda. They were courteous and pleasant. The maintenance was completed in the time frame promised. They even brought a small matter to my attention. I appreciate their timely & considerate manner in taking care of the recommended servicing of our Mazda.
Love this dealership solely for the care and time they give my car. I always feel confident that my car will be taken care of when it is there.
Friendly, clean, competent, Love the text communication and video, Finance guy Todd is great too, we have always been a Mazda family
Billy was very knowledgeable of the various models and very helpful in arranging the test drive. There was no pressure to make a decision and he was very open when presenting all the numbers. Overall I am very satisfied with both the car and the dealership.
I have received excellent service each time I brought my car into have it mserviced.
I bought a car from these guys a few days ago. I had emailed them a few weeks ago about a car that was in transit to the dealer. The sales manager emailed me back and told me that the car had a deposit on it. I told him I would keep check on their website for a car that fit my needs. He emailed me last Friday and said the car came in but the person that had put a deposit on it decided they wanted a trim level above this car, so the car was available. I asked ...
This is the 3rd car we have purchased from Med Center Mazda, in large part because of our experience with Rubin Lapidus. We now call him our personal salesperson! He is a kind and accommodative car salesman, and he really listens and shows us everything we need to seeve our family well, plus Med Center has a great service dept too. This is why we keep coming back!!
Bought my last 9 vehicles from Med Center! Great service department and the sales team has always treated me honestly and professionally! Will buy no where else!
I’ve experienced great service and great people so far. This is the second car I’ve had from this dealership.
I purchased the car new here. This first service experience was very good. It convinced me to take my car for the rest of time I own it.
Work on my vehicle was done as expected, excellent. I’ve always taken my Mazdas to this location
Brake repair and oil change were completed very timely. Always friendly staff are appreciated.
Excellent service on my vehicle repairs. Friendly and helpful staff. I would highly recommend Med Center Collision.
Billy Mansel has made buying a car the easiest experience to date. I definitely recommend billy! Great man, even better car sales man.
Very professional service and worth the 2.5 hour drive! The service department has a new video system describing exactly what was done to your car. The department actually shows your car in the video and the tech describes the details of the service performed to include the condition of your car before and after service. Also, in the event you forget, you will receive phone & email reminders. I always leave happy!!
I was very satisfied with the service on my car. I liked the video showing what was actually being done.
We always rely on Med Center Mazda for all of our Mazda service needs. We are loyal customers.
This dealership has done an excellent job in both selling me a car as well as providing service on another Mazda I owned.
Great customer service and DeWayne was super helpful throughout the whole process. 10/10 service.
Was pleasantly surprised by several aspects of the Service Dept. Making the online appointment was easy, things went like clockwork, but we especially liked the inspection and walk-around video. Very cool!
Dewayne made my car buying experience so pleasant and smooth, and I felt that I could really trust him. He really listened to my concerns and made sure that I was familiar with the car before I left the lot. I can highly recommend him and this entire dealership!
Both Billy and Adam were outstanding in every regard! Can’t wait to purchase a CX90. Alex Covert
Another enjoyable car purchase at med center Mazda. Would recommend and return. Enjoying the new car.
Amazing! Everyone was so kind! Definitely recommend this place a million times over! My car is perfect and they made sure it was the one for me. The process was so easy and quick.
The service department is wonderful. They are clear on all all aspects of your maintenance and do not try to “add” unnecessary things. The waiting area is so comfortable and inviting. I always have great experience.
Great service at Med center Mazda! Fast, friendly, professional. Highly recommend to anyone in the market for a vehicle.
Everyone there is super nice and the service department has always been incredibly helpful, too.
Friendly, compete, with nice waiting area including drinks and snacks. Video of vehicle before. Specific service is authorized a great feature.
I was first asked what I was looking for in a car. As we talked, the car I was looking for checked all my boxes. Then I drove the car and it exceeded my expectations. There was no high pressure sales tactics, just very knowledgeable answers to my husband and my questions.
Extremely helpful for an out of town purchase. Very responsive and patient for pick up
Good dealership I think that greetings to customers could be better in the service department sometimes it not so pleasant of an experience.
Seller was not very helpful, short for words and not willing to help in our situation, finance was not willing to find best deal, or be respectful when my wife was talking just passively ignored her during signing papers, seller told me car had things it did not have, like Bose speakers or cargo box in back. The whole environment of Mazda seemed very unfriendly, very nice facility, just unhappy looking workers. Would not recommend dealership to anyone. For more feedback please contact me 762-207-4415
Billy Mansel is an outstanding professional who listened to our interests and concerns without being pushy - such a welcome change from the usual car salesman. He patiently worked with us while establishing just the right relationship. We feel we have a new friend to work with regarding out automotive interests. Adam seemed to be in a rush but otherwise handled things well, though not all that personable. This is my second time to purchase a vehicle from Med Center Mazda and I have been pleasantly surprised both times at being treated so well and being offered reasonable prices with ...
Fantastic purchasing experience at Med Center Mazda from first greeting to leaving with a new vehicle. Mark Cooley was the best! No pressure. Gave us time to look and then gave us a lot of his time with our questions.
I love that the sales people listen to what you want. I love this place.
We bought our 2nd Mazda from Med Center Mazda 30 years apart and with the same person Fred Farmer! He again was the easiest to work with and very friendly and knowledgeable of what we needed! I would recommend Fred to anyone and the staff at Med Center Mazda could not have been nicer. Thanks Fred! We love our brand new car.
Great experience. Taylor was my salesman and he was knowledgeable but not pushy.
Always great service. Love the video they provide to explain the services they recommend. Cashier is always a pleasure to talk to.
As always the service team at Med Center were superb. I continue to highly recommend Med Center's service team.
First time there..everyone was super friendly, they shoot a video of the inspection and show you were everything is while you wait for your vehicle to be done..mine was for an oil change.
They were courteous and quick. Made sure that I knew what they had done and asked if I had any questions
We always depend on Med Center for all of our Mazda service needs. They do excellent work at very fair prices. We have never had any issues with a service. All of the service advisers and technicians are very quality service oriented. We will continue to use them for all of our Mazda service needs. Thank you, Med Center.
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