Customer Testimonials

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DealerRater Feb 17, 2025

We are very well satisfied with our Mazda, and we couldn’t have ask for better people to work with then Adam Eaves and Joey Chance !!!

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Google Feb 17, 2025

Med Center Mazda was Great to work with on the purchase of my new vehicle! Joey and Fred were so nice and easy to deal with and the whole staff was very friendly and professional. I highly recommend this business!! I'm so happy with my 2022 Mazda MX-5 Miata Grand Touring! It took forever to find her and I'm so happy I found her at Med Center Mazda!

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Google Feb 16, 2025

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DealerRater Feb 15, 2025

They worked very hard to make sure I was completely satisfied. Kept on contact about the status of my truck and when it would be ready.

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DealerRater Feb 15, 2025

Great experience overall. Tony was courteous, professional and friendly and made sure the process went smoothly.

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DealerRater Feb 15, 2025

Rubin was great to work with when we bought our new Mazda. He was professional, respected our time, and really listened to our wants and needs. I highly recommend him! We were very pleased with our car buying experience. Everyone we encountered was friendly and helpful. The atmosphere at the dealership was laid back and comfortable.

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DealerRater Feb 15, 2025

Outstanding Dealership! I have purchased 11 new and pre-owned vehicles from this dealership and they have exceeded my expectations every single time! From sales to service and parts their word can be taken to the bank! Top notch, super clean and pleasant experience every time you are there!

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DealerRater Feb 13, 2025

Fair deals on my trades. Process was quick and easy! Third Mazda I have owned.

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DealerRater Feb 13, 2025

Great experience and service with Mark and the finance guys Pleasant to deal with, professional and no pressure.

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DealerRater Feb 13, 2025

The dealership took care of a recall very promptly. I was given a loaner vehicle while mine was being repaired.

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DealerRater Feb 12, 2025

Everyone i always so pleasant n friendly. I feel confident that my car i taken care of with care.

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DealerRater Feb 12, 2025

It’s always prompt and efficient service whenever I go. The techs are always very friendly

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DealerRater Feb 12, 2025

Good deals, good explanation about deals, good discounts, grate trade in, good customer service, good finance management

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DealerRater Feb 12, 2025

Good dealership, and good conversations, grate deals, good customer service, good finance management with low prices

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Google Feb 10, 2025

Med Center Mazda and Taylor Frey were both a pleasure to deal with on our purchase. They both did what they said they would do and that’s not too common anymore. Thanks guys.

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DealerRater Feb 10, 2025

Big shout out to Anthony, Todd and Tracy they took excellent care of me. They all were very professional and courteous throughout the process. Again, thanks Anthony my wife loves the truck.

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DealerRater Feb 10, 2025

Very welcoming reception when we entered. Billy was the best, had the car we requested ready for a test drive upon arrival. Made the process quick and easy, would definitely recommend to my friends who are in the market for a new vehicle!!

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DealerRater Feb 8, 2025

Very friendly,helpful and considerate. I was expecting a long waiting period, but didn’t have to wait very long, during this time various snacks were available!

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DealerRater Feb 7, 2025

Bought my 2014 mazda cx5 there & it was a great experience then. We had a great experience this time as well.

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DealerRater Feb 7, 2025

They have been very helpful in meeting my needs. Always answering my calls. AIM to pleasr

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DealerRater Feb 7, 2025

I bought my car there and had always had serviced there. Again nice easy quick service.

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DealerRater Feb 6, 2025

My service experience was superb and the team that specific day in service was friendly and accommodating.

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DealerRater Feb 5, 2025

Helpful I bought my car from med center Mazda because of the service department Competent and friendly

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DealerRater Feb 3, 2025

It was a very pleasurable experience training vehicles with them and Mazda has always made a great vehicle!

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DealerRater Feb 3, 2025

I have never been to Med center Mazda before but I had a good experience.Everyone was really nice. I will go back and I will recommend them.thanks.

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DealerRater Feb 3, 2025

The entire staff was so hospitable and friendly. From Anthony to the GM Chris. This will be my 2nd purchase from MedCenter Mazda and will be returning in a few months for another great Mazda!

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DealerRater Feb 2, 2025

with only 930 miles on the new cx90 i ran into a curb and punctured the tire ... James made arrangements to have a new one installed when i arrived

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DealerRater Feb 1, 2025

Med-Center Mazda is the best dealership in the Southeast weather you are in need for a new or used car. They also have a great service department to help take care of it.

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DealerRater Feb 1, 2025

Joey was kind to my son and answered his questions thoroughly. The paperwork was ready when we arrived and the purchase moved along quickly.

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Google Jan 31, 2025

Anthony was super helpful. I had a time constraint and he worked with me through it.

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DealerRater Jan 31, 2025

Service was prompt and completed in one visit. Car was returned with exterior glass surfaces having been cleaned.

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Google Jan 31, 2025

Anthony, our salesman, was great, the finance manager was awesome- just a great car buying experience! Love my new CX 30!

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DealerRater Jan 31, 2025

In and out on time. Provided all aspects of findingson inspections made during vidit. Very informative.

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DealerRater Jan 31, 2025

Everyone is helpful and friendly. They don't mind looking up whatever you need or answering any questions about the service of your car.

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DealerRater Jan 31, 2025

Awesome experience. I have used MedCenter Mazda since 2004 and I have had nothing but wonderful experiences with this company.

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DealerRater Jan 31, 2025

Nice listen to our needs and fixed the problems that occurred Recommend to anyone looking for a car

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DealerRater Jan 31, 2025

They were friendly and fast, and explained everything I needed to know! I appreciate that!

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DealerRater Jan 29, 2025

As always excellent and professional service, I know my vehicle is in good hands, dj, James, Cindy are awesome! And love the techs inspection video very insightful!

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DealerRater Jan 29, 2025

The service techs were great — I could actually see & hear their recommendations in the video, which is not like my previous dealership experience in another state. The team was a little behind when I went in, but were great about communication & let me have a loaner to run errands instead of waiting at the dealership. My 1 issue is there needs to be “In” “Out” listed on the lanes when you pull up for service. I’m new to the area and it wasn’t clear on where I should leave my car. It just said “pull up as ...

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DealerRater Jan 28, 2025

Med Center Mazda has always given me outstanding service anytime that I have had any service work done.

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DealerRater Jan 27, 2025

Always a great experience at Mazda love the quiet atmosphere friendly staff clean restrooms great service

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DealerRater Jan 27, 2025

We have had good experiences with this dealership. We have bought two Mazdas at very good prices. The customer service is great!

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DealerRater Jan 26, 2025

Super service center. Good and professional service. Nice waiting area has snacks, coffee and water. The technician sends a video as the service wraps, which shows and explains everything about the service,

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Google Jan 26, 2025

I received excellent service from Taylor, my sales assistant as well as the nice man in the financial area. I can't remember his name. Anyway, they made buying a new car and quick and painless experience.

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DealerRater Jan 25, 2025

Good, courteous, attentive customer service. Timely service, warm and clean waiting area and a variety of snacks!

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DealerRater Jan 25, 2025

Very professional from drop off to pick up. Replaced battery, under warranty without any problems.

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DealerRater Jan 25, 2025

Anthony and the rest of the team were patient and helpful working through the process of purchasing two cars simultaneously, including helping us find the best financial solution.

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DealerRater Jan 24, 2025

Great experience all around. Personnel were cordial, knowledgeable, efficient. I believe that sums it up.

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DealerRater Jan 24, 2025

friendly , knows product line , answers all questions .... very customer focused hopefully the service department will be the same !

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DealerRater Jan 24, 2025

The Service was as expected: good and kind The waiting room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on January 21/25

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DealerRater Jan 22, 2025

Everyone working within the dealership is professional and courteous. Second Mazda purchased there in the past two months. Both were great experiences.

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DealerRater Jan 22, 2025

They were very timely in letting me know when to come and how long it would take for the updates to be made to my vehicle.

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Google Jan 22, 2025

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Google Jan 20, 2025

One of my best experiences trading vehicles!

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DealerRater Jan 19, 2025

Experience was good. I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I did say something and they(manager) said customers have control of the channel. Manager was nice about the whole thing. I was still disappointed. Grateful I took earbuds and tried to tune it out. I think the dealership should remain a neutral non political environment. But, overall experience was good. (Joey Chance was my salesman a year ago or more and he was tremendous!)

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DealerRater Jan 17, 2025

We always enjoy working with Joey Chance and value his professionalism and follow through with concerns and issues. Highly recommend him to anybody in the market for a new or used vehicle!

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DealerRater Jan 16, 2025

Nice dealership very clean and customer friendly and salesperson was very nice and helpful. I was impressed.

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Google Jan 15, 2025

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DealerRater Jan 15, 2025

Very nice. Service was fantastic and they were very friendly and super helpful. Keep up the great work!

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DealerRater Jan 13, 2025

Very easy experience. All,very professional and great communications. I recommend them if your in the market for a vehicle.

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DealerRater Jan 12, 2025

I had interaction with Billy and Todd only; Billy arraigned and carried out retainer transaction very well.

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DealerRater Jan 11, 2025

Everyone did a great job with helping me and my wife find what we were looking for.

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Google Jan 10, 2025

The entire exercise of selection and purchase was a pleasant experience. The Sales and Operations personnel, expressly Billy Mansel and Todd Mayers, were accommodating, cordial, professional and straight-forward. There was no waisted motion or time. I am positively impressed with the dealership and my new Mazda CX-90.

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DealerRater Jan 10, 2025

Great customer service and kept us informed on what was going on with our vehicle. Video was great explaining everything

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DealerRater Jan 10, 2025

This dealership is helpful by letting you what’s going on when your car in being worked on They are very professional

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DealerRater Jan 9, 2025

Very professional, friendly, easy to work with. They provide a very nice and comfortable waiting area while your vehicle is being serviced.

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DealerRater Jan 9, 2025

Very easy car buying experience. Seemed almost too good to be true. Everyone very courteous.

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Google Jan 9, 2025

quick and on time

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Google Jan 7, 2025

I had such a great experience at Mazda! Thank you to Dewayne and the whole team for helping me get my Mazda CX-5. I appreciate y'all's attention to detail and great customer service!

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DealerRater Jan 4, 2025

Everyone was very helpful and super nice. It was the easiest car buying experience I’ve ever had.

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DealerRater Jan 4, 2025

Sales rep and financing were both patient and helpful. Great experience and a great power train warranty that was the reason we bought new from Mazda.

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DealerRater Jan 3, 2025

About as easy and seamless process as possible. Oil change was completed in about an hour.

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DealerRater Jan 2, 2025

I had a great experience with Med Center Mazda. I was shown exactly what I came in to see and was in and out within an hour and a half when I decided to purchase!

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DealerRater Jan 2, 2025

We were treated very well by the sales staff, receptionist, and finance department. Our salesperson, Mark Cooley, was exceptional. He was very thorough in describing the features available on each model. He took very good care of us!

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DealerRater Jan 2, 2025

THIS IS THE MOST UNFRIENDLY DEALERSHIP THAT I'VE PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNTRY FORD, OR SERRA HYUNDAI IN TRUSSVILLE.

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DealerRater Jan 1, 2025

I always get good service here. My wait was a bit longer than usual, but everything was taken care of.

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DealerRater Dec 31, 2024

Consistent, helpful, reliable. I have received great customer service from everyone I’ve interacted with!

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DealerRater Dec 30, 2024

These guys were great to work with! They were so kind and didn’t pressure us at all. Found a dream car!

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Google Dec 27, 2024

Best car buying experience I have had in over 25 years. Thank you Tony and Med Center Mazda for the positive experience.

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DealerRater Dec 27, 2024

They treated us well. No pressure sales. Answered every question we had. We would definitely suggest our friends to do business here.

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DealerRater Dec 27, 2024

Med Center Mazda was wonderful to work with. I really appreciate my salesman Mark Cooley. The experience was a 10/10.

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DealerRater Dec 27, 2024

Med center Mazda was extremely helpful, fair, and friendly to find the right car for me from the start to the end

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DealerRater Dec 27, 2024

Dewayne Williams is an exceptional salesman. I worked with him on my first Mazda lease and made sure to go back to him this time, too. Very kind, patient, and helpful.

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DealerRater Dec 26, 2024

Great service keep it up. Thank you. Thank you for your attention to detail. I’ll be back the next time I need service.

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DealerRater Dec 25, 2024

The staff was friendly and knowledgeable. They serviced my car at the appointed time and they kept me abreast via text.

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Google Dec 25, 2024

They always fit it right the first time!!

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DealerRater Dec 22, 2024

Excellent service. The video they send showing you what they check on your vehicle is amazing

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DealerRater Dec 22, 2024

Service Department did a great job communicating with me while car was being repaired. They provided a loaner car which was a huge help.

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DealerRater Dec 22, 2024

I am a return customer! Always a pleasure dealing with MedCenter Mazda in every way

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DealerRater Dec 21, 2024

DJ was professional and courteous. Repair was completed in a timely manner. Scheduling appointment was also quick and easy.

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Google Dec 21, 2024

Great buying experience and great service experience.

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DealerRater Dec 21, 2024

Service was great it took no time and the video of the service that was performed was outstanding

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Google Dec 21, 2024

I highly recommend Med Center Mazda to anyone looking to buy a car. Mark Cooley was my salesman and he was knowledgeable, kind and genuine. I had been to a couple other dealerships and they marked the price of the car up because I had a down payment. When I called here he was honest and open about pricing. The finance manager Adam Eaves was also pleasant to work with. I was on the fence about the warranty due to having issues with my previous car and ultimately decided it was worth the extra $20 to have peace of mind at ...

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Google Dec 20, 2024

Great dealership experience. Not pushy, just helpful. A little slow in the process but I would recommend this dealership to anyone.

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DealerRater Dec 20, 2024

They respected the time slot. They sent a video of what they looked at and it was very helpful.

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DealerRater Dec 20, 2024

Quick service and very kind staff. Recall was done and im very happy with my Mazda. Thanks

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DealerRater Dec 19, 2024

They did a great job. It was very thorough, and the video inspection was very helpful and informative. The website for the video and service recommendations was user friendly. The service was fast and the price was fair (I did have a coupon).

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Google Dec 18, 2024

Great place . Experienced friendly people. I have been going to Med Center Mazda for years and have never had a bad experience. I bought my Maxda CX7 15 years ago, I've put 170,000 miles on it and it's still looks and runs like new.

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Google Dec 17, 2024

Incredible service!

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DealerRater Dec 16, 2024

My first time purchasing a car was made very simple thanks to Will. All the staff I encountered were friendly and helpful.

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